Frequently Asked Questions

  • Chic Couture Beauty is a private, home-based beauty studio located in Palmerston, ACT 2913.

    Convenient street parking is available for our clients. Our full studio address will be provided upon booking confirmation.

  • To book an appointment, simply complete the enquiry form on our website or send us a text message at 0402 453 878 with your preferred treatment.

    We’ll get back to you as soon as possible to assist with your booking. We look forward to welcoming you to Chic Couture Beauty!

  • We offer Cash Payment, EFTPOS, Bank Transfer, Visa, Amex, Mastercard or AfterPay.

  • At Chic Couture Beauty, we offer a range of beauty treatments for our pregnant and breastfeeding clients, including eyelash extensions, lash lifts, brow lamination, brow tinting and selected gentle facial treatments.

    Your safety and comfort are always our priority, so each treatment and skincare product will be carefully assessed for suitability during pregnancy or breastfeeding.

    We recommend avoiding retinol and other vitamin A-derived skincare ingredients (retinoids) during pregnancy. Please let us know if you are pregnant or breastfeeding before your appointment so we can tailor your treatment accordingly.

  • As we often have appointments booked back-to-back, we kindly ask that you arrive on time for your scheduled appointment.

    Late arrivals may result in a shortened treatment time or cancellation of your appointment. If we are unable to proceed with your treatment due to late arrival, your booking deposit will be forfeited.

    We truly appreciate your understanding and respect for our time and other clients’ appointments.

  • We require a minimum of 48hours notice for all appointment cancellations or changes. Please see our Booking policies regarding cancellations & no shows.

  • Most clients experience only mild discomfort during their brow tattoo treatment. The sensation is often described as light scratching or tingling, and a suitable topical numbing product may be used to help keep you comfortable.

    Everyone’s pain tolerance is different, but we always take extra care to make your experience as gentle and comfortable as possible.

  • Yes, however, we recommend allowing sufficient time between cosmetic injectables and brow tattooing to ensure the best possible results.

    • Botox: Please wait at least 4 weeks after treatment around the forehead and brow area..

    • Dermal Fillers: Please wait at least 4 weeks after treatment, particularly around the forehead and brow area.

    If possible, we recommend having your cosmetic brow tattoo completed before Botox or fillers.

  • While allergic reactions to eyelash extensions are uncommon, they can occur, particularly due to sensitivity to lash adhesives.

    Everyone’s body reacts differently, and unfortunately, we cannot guarantee that an allergic reaction will not occur, even if you have previously worn lash extensions without any issues.

    If you experience redness, swelling, itching or irritation, please contact us as soon as possible. We offer complimentary professional lash removal if an allergic reaction occurs and recommend seeking medical advice.

    Please note that refunds are not provided for individual allergic reactions, subject to your rights under Australian Consumer Law.

    Your eye health and safety are always our priority. If you have sensitive eyes or a history of allergies, please let us know before booking.

  • Every skin is unique. At Chic Couture Beauty, we assess your skin type, concerns and individual needs to recommend the most suitable treatment, whether you’re looking for hydration, improved texture or a refreshed, radiant complexion.

  • Most clients experience mild to moderate discomfort, depending on the treatment depth and area being treated. Your comfort is always our priority, and we take appropriate measures to make your experience as comfortable as possible.

  • This depends on your skin concerns and treatment goals. While some facials provide an immediate refreshed appearance, treatments such as Microneedling or Radio Frequency often require a series of sessions, with improvements developing gradually.

  • Downtime depends on the type of RF treatment and its intensity.

    Needle-Free Fractional RF may cause redness, warmth or swelling, with recovery time varying depending on the treatment intensity and individual skin response.

    RF Microneedling commonly involves several days of redness, swelling or sensitivity. More intensive treatments may require longer recovery.

  • No. Certain conditions, including pregnancy, implanted electronic medical devices, active skin infections and some medical conditions or medications, may make RF treatment unsuitable.

    Please review our Skin Treatment Eligibility & Safety Guidelines before booking.

  • Needle-Free Fractional RF: May cause temporary redness, warmth or mild swelling, with recovery time varying depending on the treatment intensity and individual skin response.

    RF Microneedling: Commonly involves several days of redness, swelling and sensitivity. More intensive treatments may require a longer recovery period.

    To support optimal healing, minimise complications and achieve the best possible results, it is essential to strictly follow the aftercare instructions provided by your practitioner.

  • Possibly, but appropriate spacing is important. We generally recommend waiting at least 2 weeks after Botox and 4 weeks after dermal fillers before considering treatments in the same area.

    Additional waiting time or clearance from your injector may be necessary, particularly for RF Microneedling and heat-based treatments.